Company Overview
The Happy Customers is an ISO 9001 and ISO 27001 certified Berlin-based service company specializing in customer support and customer experience services. The company operates with a remote-first, asset-light business model, allowing flexible scaling and low fixed costs.
VISION
To become a trusted customer experience partner for European businesses.
MISSION
To help businesses retain and delight customers through efficient, multilingual, and process-driven support solutions.
OUR VALUES
✅ Trust, Security & Compliance
✅Customer Experience First
✅Quality & Operational Excellence
✅ Integrity & Transparency
✅ Multilingual & Cultural Expertise
✅ Technology-Driven Innovation
✅ Agility & Scalability
✅ People, Wellbeing & Growth
Message from the Founder & Managing Director
Dear Partners and Clients,
Building customer trust is not achieved through promises, but through consistency, transparency, and accountability.
With over 16 years of experience in customer operations and service quality across international organizations, I founded The Happy Customers UG with a clear objective: to provide German and European businesses with reliable, compliant, and high-quality customer support that protects brand reputation and strengthens long-term customer relationships.
We operate through structured processes, measurable quality standards, and strict data protection practices aligned with German regulations and EU GDPR. This allows our clients to start small, scale responsibly, and retain full control over their customer experience at every stage.
Trust is earned every day — through secure systems, well-trained teams, and transparent delivery. That is the standard we commit to, and the partnership we offer to every client we serve.
Sincerely,
Kishore Kumar Naamoju
Founder & Managing Director
The Happy Customers UG (haftungsbeschränkt)