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Transparent Pricing for Fully Managed Customer Support Operations

Build scalable customer support without hiring, onboarding or managing internal teams.

You pay one transparent monthly fee while we manage the complete customer support operations for your business.

✔ We Recruit and Hire Dedicated Support Agents
✔ We Manage Payroll, Compliance and Employer Contributions
✔ We Onboard and Operationally Manage the Team
✔ Germany & EU-Based GDPR-Compliant Operations
✔ Flexible Monthly Scaling
✔ No Long-Term Contracts
✔ No Advance Payments
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Human Support Plans

Dedicated customer support professionals working exclusively for your business. Unlike traditional outsourcing providers, you do not need to build internal support teams or manage day-to-day operations. Choose the plan that fits your business stage and scale as you grow.

Starter Plan

€1,000

Approx. 40 Support Hours / Month

Best suited for:

  • Early-stage startups
  • Founders managing customer support
  • Businesses testing outsourced support
Most Popular ⭐

Growth Plan

€2,000

Approx. 80 Support Hours / Month

Best suited for:

  • Growing startups
  • SaaS businesses
  • E-commerce businesses
  • SMEs requiring daily support

Scale Plan

€4,000

Approx. 160 Support Hours / Month

Best suited for:

  • High-growth startups
  • SaaS businesses with active support
  • E-commerce companies with high ticket volumes
  • Continuous support operations

What Is Included In Every Plan

✔ 1 Dedicated Customer Support Agent
✔ English + 1 European Language Included
✔ Full Recruitment & Hiring Managed by Us
✔ Onboarding & Operational Management Managed by Us
✔ Payroll, Employer Contributions & Compliance
✔ Weekly Performance Reporting & Operational Insights
✔ Quality Assurance, SLA & KPI Monitoring
✔ Dedicated Project-Based Support Delivery
✔ Flexible Monthly Scaling

Scaling Made Simple

Start with one dedicated support agent and increase team size as your business grows.

Starter Plan → 2 Agents → €2,000/month
Growth Plan → 2 Agents → €4,000/month
Growth Plan → 3 Agents → €6,000/month

No minimum agent commitment required.

What You Do Not Need To Worry About

We handle operations end-to-end.

  • ✘ Recruit Customer Support Staff
  • ✘ Manage Payroll or Employer Contributions
  • ✘ Handle Employee Contracts
  • ✘ Spend Time Onboarding Support Agents
  • ✘ Manage Daily Support Operations Internally
  • ✘ Build Internal Support Infrastructure

We manage the complete operational setup so your team stays focused on business growth.

Additional Pricing Factors

Additional pricing adjustments may apply based on operational requirements.

  • Agents fluent in multiple European languages
  • Niche languages difficult to source
  • Weekend or 24/7 support coverage
  • Voice support operations
  • Technical or product-specific training
  • Industry-specific compliance requirements
  • Higher customer support volumes

Service Terms

  • Billing starts from Day 1 including onboarding and training
  • You provide training materials, workflows and product knowledge
  • Training can be conducted jointly by your team and our team
  • Tool subscription costs are not included in pricing
  • We can work within your existing tools and systems
  • No setup fees if tools need configuration
  • You retain ownership of all tools and software
  • Transparent monthly billing
  • No hidden setup fees
  • No advance payments
  • No long-term contracts
  • Scale monthly with 30-day notice
  • Start with just 1 dedicated support agent

Need a Custom Customer Support Setup?

Every business has different customer support requirements.

Book a free consultation and let us design the right support model for your business.

Book a Free Consultation